📜 Terms of Service
Last Updated: January 2026
Welcome to Citrus Systems. By using our services, you agree to these terms.
Acceptance of Terms
By accessing or using Citrus ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
Service Description
Citrus provides:
- Streaming widgets and overlays
- Chat bot functionality
- Virtual currency ("Juice") system
- Monetization tools for content creators
- Related services and features
Account Requirements
Eligibility
You must:
- Be at least 18 years old (or age of majority in your jurisdiction)
- Have the legal capacity to enter binding agreements
- Not be prohibited from using the Service under applicable laws
Account Responsibility
You are responsible for:
- Maintaining account security
- All activity under your account
- Keeping login credentials confidential
- Notifying us of unauthorized access
Acceptable Use
You Agree To:
- Use the Service lawfully
- Respect intellectual property rights
- Treat other users with respect
- Follow platform-specific rules (Twitch, Kick, YouTube)
- Comply with our Community Guidelines
You Agree Not To:
- Use the Service for illegal purposes
- Harass, abuse, or harm others
- Distribute malware or malicious code
- Attempt to gain unauthorized access
- Interfere with Service operation
- Create false or misleading accounts
- Violate third-party rights
Juice Virtual Currency
Nature of Juice
- Juice is a virtual currency for use within Citrus
- Juice has no monetary value outside the Service
- Juice is not redeemable for cash by viewers
- Juice is licensed, not sold
Purchasing Juice
- All purchases are final
- Prices are listed in USD
- Payment processing handled by third parties
- You are responsible for applicable taxes
Using Juice
- Spend Juice on enabled widgets and features
- Juice is non-transferable between users
- Unused Juice remains in your account
- Citrus may modify Juice features with notice
Earning Juice (Streamers)
- Streamers earn Juice when viewers use widgets
- Subject to payout terms and thresholds
- See Juice Agreement for details
Juice Agreement
Payout Terms
- Minimum payout: $50 (5,000 Juice)
- Payout schedule: Net 15
- Payment methods: PayPal, ACH
- 100 Juice = $1.00 USD
Tax Responsibility
- You are responsible for all taxes
- W-9 required for US creators
- 1099 issued for earnings $600+
- See Taxes & Legal
Forfeiture
Juice may be forfeited if:
- Account is terminated for violations
- Fraudulent activity is detected
- Account is inactive for extended period
Content
Your Content
You retain ownership of content you create. By using Citrus, you grant us a license to:
- Display content through the Service
- Process content for widget functionality
- Store content as needed for operation
Prohibited Content
Do not submit content that:
- Is illegal or promotes illegal activity
- Is harmful, abusive, or harassing
- Infringes intellectual property
- Contains malware or viruses
- Violates platform terms (Twitch, Kick, etc.)
- Violates our Community Guidelines
Content Removal
We may remove content that violates these Terms without notice.
Intellectual Property
Citrus Property
The Service, including software, designs, and trademarks, is owned by Citrus Systems. You may not:
- Copy or modify the Service
- Reverse engineer the software
- Use our trademarks without permission
- Claim ownership of Citrus property
Your License to Citrus
You grant Citrus a non-exclusive license to use your content for Service operation.
Third-Party Services
The Service integrates with:
- Twitch
- Kick
- YouTube
- Discord
- Payment processors
Use of these services is subject to their respective terms. Citrus is not responsible for third-party services.
Disclaimers
"As Is" Service
The Service is provided "as is" without warranties of any kind, express or implied.
No Guarantee
We do not guarantee:
- Uninterrupted service
- Error-free operation
- Security from all threats
- Specific outcomes or earnings
Limitation of Liability
To the maximum extent permitted by law:
- Citrus is not liable for indirect, incidental, or consequential damages
- Our total liability is limited to amounts you paid us in the 12 months prior
- Some jurisdictions do not allow these limitations
Indemnification
You agree to indemnify Citrus from claims arising from:
- Your use of the Service
- Your content
- Your violation of these Terms
- Your violation of third-party rights
Termination
By You
You may terminate by discontinuing use and deleting your account.
By Citrus
We may terminate or suspend your account for:
- Violation of these Terms
- Suspected fraud
- Extended inactivity
- Legal requirements
- Business reasons
Effect of Termination
Upon termination:
- Access to Service ends
- Unpaid balances below threshold may be forfeited
- Content may be deleted
- Certain provisions survive termination
Changes to Terms
We may modify these Terms:
- With notice via email or Service
- Continued use constitutes acceptance
- Review Terms periodically
Governing Law
These Terms are governed by the laws of [Jurisdiction], without regard to conflict of laws principles.
Dispute Resolution
Informal Resolution
Contact us first to resolve disputes informally.
Arbitration
Disputes not resolved informally may be subject to binding arbitration.
Class Action Waiver
You waive the right to participate in class actions.
General Provisions
Entire Agreement
These Terms constitute the entire agreement between you and Citrus.
Severability
If any provision is unenforceable, the remainder stays in effect.
No Waiver
Failure to enforce a provision is not a waiver.
Assignment
You may not assign these Terms. Citrus may assign freely.
Contact
Questions about these Terms?
- Email: support@citrus.fyi
- Discord: discord.gg/wcQ3y9hSfC
© 2026 Citrus Systems. All rights reserved.