🔗 Connecting Platforms
Citrus supports multiple streaming platforms, allowing you to receive Juice donations and interact with viewers regardless of where they're watching.
Supported Platforms
| Platform | Status | Features |
|---|---|---|
| Twitch | ✅ Full Support | All widgets, chat bot, alerts, Bits integration |
| Kick | ✅ Full Support | All widgets, chat bot, alerts |
| YouTube | 🔜 Coming Soon | — |
| TikTok | 🔜 Coming Soon | — |
Connecting Twitch
Step 1: Navigate to Account Settings
- Log into your Citrus dashboard at app.citrus.fyi
- Click on Account Settings in the left sidebar
Step 2: Link Your Twitch Account
- Find the Connected Platforms section
- Click the Connect Twitch button
- You'll be redirected to Twitch to authorize Citrus
- Review the permissions and click Authorize
Twitch Permissions Explained
| Permission | Why We Need It |
|---|---|
| Read chat messages | To process widget commands (!tts, !sound, etc.) |
| Send chat messages | For chat bot responses and announcements |
| Read channel info | To detect follows, subs, and other events |
| Moderate chat | For timeout widget and moderation features |
Step 3: Verify Connection
Once connected, you'll see your Twitch username displayed with a green checkmark.
Connecting Kick
Step 1: Navigate to Account Settings
- Log into your Citrus dashboard
- Click on Account Settings in the left sidebar
Step 2: Enter Your Kick Username
- Find the Kick section under Connected Platforms
- Enter your exact Kick username
- Click Connect or Save
Important
Enter your username exactly as it appears on Kick, including capitalization.
Step 3: Verify the Bot is Active
After connecting, the Citrus bot will automatically join your Kick chat when you go live.
Multi-Platform Setup
One of Citrus's most powerful features is multi-platform support. You can connect multiple platforms and:
- Receive Juice from viewers on ANY connected platform
- Use the same overlay URLs across all platforms
- Unify your monetization into a single payout
Example
If you're connected to both Twitch and Kick:
- A viewer on Twitch types
!tts hello→ TTS plays on your overlay - A viewer on Kick types
!tts hello→ Same TTS overlay plays
Both interactions use Juice, and all earnings go to your single Citrus account.
Disconnecting Platforms
To disconnect a platform:
- Go to Account Settings
- Find the platform you want to disconnect
- Click Disconnect or Remove
WARNING
Disconnecting a platform will stop all widgets from responding to that platform's chat.
Troubleshooting
Bot Not Responding
| Issue | Solution |
|---|---|
| Bot isn't in chat | Go to Chat Bot → Settings and click "Reconnect" |
| Commands not working | Check that widgets are enabled (toggle is ON) |
| Wrong platform responding | Verify platform connections in Account Settings |
Still Having Issues?
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